How To Fix CRM_CASE_PPF008 - Causa: El status &1 no está permitido para la operación &2

CRM_CASE_PPF008 - Overview

• Message type: E = Error

• Message class: CRM_CASE_PPF - Messages used in CRM Case PPF actions

• Message number: 008

• Message text: Causa: El status &1 no está permitido para la operación &2

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

¿Qué causa este problema?

The PPF action that closes dependent transactions of a closed case was
executed.
However, this action could not close the dependent transaction &V2&
because it could not set the status to &V1& given the current status of
this transaction.

¿Cómo arreglar este error?

In the transaction &V2& set the status manually. You may have to set an
intermediate status before you can set the status to &V1&.
However, this problem can occur again unless you change the customizing
settings for the case closing profile. To do this, go to the IMG
activity <DS:SIMG.CRMVC_CMG_CLOSE_PRF1>Define Case Closing Profile</>
for the case closing profile &V3&. Search for the transaction type &V4&
and ensure that the status to be set is available in the status profile
for this transaction type.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.