How To Fix BCOMEC039 - Los datos acoplados a la llamada no se han podido transmitir

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 039

• Message text: Los datos acoplados a la llamada no se han podido transmitir

¿Qué causa este problema?

The data linked to the original call (for example, information about
the caller) was to be transferred to the call that has just been
initiated so that the new subscriber to the call has access to this
data. In the process, an error occurred. The data could not be
transferred or was transferred incompletely.
Further information on the external software component:
&V3&
The server concerned is &V1&.

Respuesta del sistema

The new call was initiated but the data is missing.

¿Cómo arreglar este error?

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Procedimiento para Administradoras de Sistemas

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.