How To Fix XX_SHARED004 - File download cancelled.

SAP Error Message - Details

• Message type: E = Error

• Message class: XX_SHARED - Messages for shared application and business services

• Message number: 004

• Message text: File download cancelled.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XX_SHARED004 - File download cancelled. ?

  The SAP error message XX_SHARED004: File download cancelled typically occurs when a user attempts to download a file from the SAP system, but the download process is interrupted or canceled. This can happen for various reasons, and understanding the cause can help in finding a solution.
  Causes:
  
  User Action: The user may have manually canceled the download process.
  Network Issues: Interruption in the network connection can lead to a canceled download.
  Browser Settings: Certain browser settings or extensions may block or interfere with file downloads.
  SAP GUI Settings: Configuration issues in the SAP GUI can also lead to download problems.
  File Size Limitations: If the file being downloaded exceeds certain size limits, the download may be canceled.
  Timeouts: If the download takes too long, it may time out and be canceled automatically.
  
  Solutions:
  
  Retry the Download: Simply attempt to download the file again to see if the issue persists.
  Check Network Connection: Ensure that your internet connection is stable and that there are no interruptions.
  Browser Configuration: 
  
  Clear the browser cache and cookies.
  Disable any browser extensions that might interfere with downloads.
  Try using a different browser to see if the issue is browser-specific.
  
  
  SAP GUI Settings: 
  
  Ensure that the SAP GUI is updated to the latest version.
  Check the settings related to file downloads in the SAP GUI.
  
  
  File Size: If the file is large, consider breaking it into smaller parts or checking if there are any restrictions on file sizes in your SAP environment.
  Timeout Settings: If possible, adjust timeout settings in the SAP system or your network to allow for longer download times.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to file downloads. You can search the SAP Support Portal for relevant notes.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  User Permissions: Ensure that the user has the necessary permissions to download files from the SAP system.
  Consult IT Support: If the problem persists, it may be beneficial to consult your IT support team or SAP Basis team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.