How To Fix XX_SHARED002 - General or unknown error in method &1 of service &2 occurred.

SAP Error Message - Details

• Message type: E = Error

• Message class: XX_SHARED - Messages for shared application and business services

• Message number: 002

• Message text: General or unknown error in method &1 of service &2 occurred.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XX_SHARED002 - General or unknown error in method &1 of service &2 occurred. ?

  The SAP error message XX_SHARED002 indicates a general or unknown error that occurred in a specific method of a service. This error can arise from various underlying issues, making it somewhat challenging to diagnose without additional context. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the service or method can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to execute the method.
  Data Issues: Invalid or inconsistent data being processed by the method can trigger this error.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in executing the method.
  Network Issues: Problems with network connectivity can cause disruptions in service calls.
  Code Errors: Bugs or exceptions in the ABAP code of the method being called.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the service and ensure they are set up correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to access the service and execute the method.
  Data Validation: Check the input data being passed to the method for validity and consistency.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for performance issues or dumps that may provide more context.
  Network Diagnostics: Ensure that there are no network issues affecting connectivity to the service.
  Debugging: If you have access to the ABAP code, consider debugging the method to identify any exceptions or errors in the code.
  Check SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like ST22, SM21, and SLG1 to analyze logs and dumps for more detailed error information.
  SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including the context in which it occurred, any relevant logs, and the steps to reproduce the issue.
  Documentation: Review the documentation for the specific service and method to understand their expected behavior and requirements.
  
  Conclusion:
  The XX_SHARED002 error is a general error that can stem from various issues. A systematic approach to troubleshooting, including checking configurations, authorizations, data integrity, and system performance, is essential to identify and resolve the underlying cause. If necessary, consult SAP documentation or support for further assistance.