How To Fix XW804 - Directory set for external DART extract missing

SAP Error Message - Details

• Message type: E = Error

• Message class: XW - DART - Data Retention Tool

• Message number: 804

• Message text: Directory set for external DART extract missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XW804 - Directory set for external DART extract missing ?

  The SAP error message XW804 indicates that the directory set for an external DART (Data Archiving and Retrieval Tool) extract is missing. This typically occurs when the system is unable to locate the specified directory for storing or retrieving archived data.
  Cause:
  
  Missing Directory: The specified directory for the DART extract does not exist on the file system.
  Incorrect Configuration: The configuration settings for the DART extract may be incorrect, pointing to a non-existent or wrong directory.
  Permissions Issue: The user or the SAP system may not have the necessary permissions to access the specified directory.
  System Path Changes: Changes in the system environment or file paths that were not updated in the SAP configuration.
  
  Solution:
  
  
  Verify Directory Existence:
  
  Check if the directory specified in the DART configuration exists on the server.
  If it does not exist, create the directory.
  
  
  
  Check Configuration Settings:
  
  Go to the DART configuration settings in SAP (transaction code SARA or SARI).
  Ensure that the directory path is correctly specified and points to the right location.
  
  
  
  Permissions Check:
  
  Ensure that the SAP user and the underlying operating system user have the necessary permissions to read from and write to the directory.
  Adjust permissions as necessary.
  
  
  
  Update System Paths:
  
  If there have been changes to the system paths, update the DART configuration to reflect the new paths.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to DART for any specific configurations or requirements.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant SAP services or the application server may help in recognizing the new directory.
  
  
  
  Related Information:
  
  DART Overview: DART is used for managing data archiving and retrieval in SAP systems. It allows for efficient storage and access to archived data.
  Transaction Codes: Familiarize yourself with transaction codes like SARA (Archive Administration) and SARI (Archive Retrieval) for managing archiving processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to DART and the specific error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.