How To Fix XSS_ZA003 - Data cannot be viewed in PDF

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_ZA - Message Class for ESS FACE (South Africa Scenarios)

• Message number: 003

• Message text: Data cannot be viewed in PDF

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_ZA003 - Data cannot be viewed in PDF ?

  The SAP error message XSS_ZA003 indicates that there is an issue with viewing data in PDF format. This error typically arises when there are problems with the data being processed or with the configuration of the SAP system itself. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Issues: The data being processed may be incomplete, corrupted, or not formatted correctly for PDF generation.
  Authorization Problems: The user may not have the necessary authorizations to view or generate PDF documents.
  Configuration Errors: There may be issues with the configuration of the SAP system, such as incorrect settings in the output device or spool settings.
  Missing Components: Required components or libraries for PDF generation may be missing or not properly installed.
  System Performance: If the system is under heavy load, it may not be able to process the request in a timely manner.
  
  Solutions:
  
  Check Data Integrity: Ensure that the data being processed is complete and correctly formatted. Validate the data source and any parameters being used.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to generate and view PDF documents.
  Output Device Configuration: Verify the configuration of the output device in SAP. Ensure that the device is set up correctly for PDF output.
  
  Go to SPAD (Spool Administration) and check the settings for the output device.
  
  
  Check Spool Requests: Look at the spool requests to see if there are any errors or issues logged that can provide more context about the problem.
  
  Use transaction SP01 to view spool requests and their statuses.
  
  
  System Logs: Check the system logs for any related error messages that might provide additional insights into the issue.
  
  Use transaction SM21 to view system logs.
  
  
  Update SAP Kernel: Ensure that the SAP kernel and any relevant components are up to date, as updates may fix bugs related to PDF generation.
  Test with Different Data: Try generating a PDF with different data to see if the issue is specific to certain data sets.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Documentation: Review the official SAP documentation for PDF generation and output management for any specific configuration requirements.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.