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Message type: E = Error
Message class: XSS_UN - Message Class for ESS (NPO Scenarios)
Message number: 202
Message text: Unable to read Workitems.
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XSS_UN202
- Unable to read Workitems. ?The SAP error message XSS_UN202: Unable to read Workitems typically occurs in the context of SAP Business Workflow or SAP Business Process Management (BPM). This error indicates that the system is unable to retrieve work items from the workflow engine, which can be due to various reasons.
Possible Causes:
- Authorization Issues: The user may not have the necessary authorizations to access the work items.
- Workflow Configuration: There may be issues with the workflow configuration or the workflow instance itself.
- Database Issues: Problems with the database, such as connectivity issues or data corruption, can prevent the retrieval of work items.
- System Performance: High system load or performance issues may lead to timeouts or failures in fetching work items.
- Transport Issues: If the workflow definitions or related objects were recently transported, there may be inconsistencies or missing objects in the target system.
Solutions:
- Check Authorizations: Ensure that the user has the necessary authorizations to access the work items. This can be done by reviewing the user's roles and authorizations in transaction SU53 or SUIM.
- Review Workflow Configuration: Check the workflow configuration in transaction SWDD (Workflow Builder) to ensure that the workflow definitions are correct and active.
- Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. This may involve checking for locks, performance issues, or running database consistency checks.
- Monitor System Performance: Use transaction ST22 (Dump Analysis) and SM21 (System Log) to check for any system dumps or logs that may indicate performance issues.
- Check Workflow Instances: Use transaction SWI1 (Work Item Selection) to see if there are any work items available and if they can be accessed.
- Transport Consistency: If the issue arose after a transport, verify that all necessary objects were transported correctly and that there are no missing dependencies.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.
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