How To Fix XSS_JP001 - Can not open PDF container

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_JP - Message Class for ESS (Japan Scenario)

• Message number: 001

• Message text: Can not open PDF container

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_JP001 - Can not open PDF container ?

  The SAP error message XSS_JP001: "Can not open PDF container" typically occurs when there is an issue with generating or accessing a PDF document in the SAP system. This error can arise due to various reasons, including issues with the PDF generation process, missing or corrupted files, or configuration problems.
  Causes:
  
  Missing PDF Generation Software: The required software or libraries for generating PDFs may not be installed or configured correctly.
  Corrupted PDF Files: The PDF files that the system is trying to access may be corrupted or not properly formatted.
  Authorization Issues: The user may not have the necessary permissions to access the PDF container or the related files.
  Incorrect Configuration: The settings for the PDF generation in the SAP system may be misconfigured.
  Temporary System Issues: There may be temporary issues with the SAP system or the underlying database that are preventing the PDF from being generated or accessed.
  
  Solutions:
  
  Check Software Installation: Ensure that all necessary software and libraries for PDF generation are installed and configured correctly.
  Verify File Integrity: Check the integrity of the PDF files being accessed. If they are corrupted, try regenerating them.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the PDF container and related files.
  Check Configuration Settings: Review the configuration settings for PDF generation in the SAP system. Make sure they are set up correctly.
  Restart Services: Sometimes, simply restarting the relevant SAP services or the entire system can resolve temporary issues.
  Check Logs: Review the SAP application logs for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on PDF generation and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to diagnose and resolve the XSS_JP001 error in your SAP system.