How To Fix XSS_AU002 - Problem occured during payment summary print.

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_AU - Message Class for ESS FACE (Australia Scenario)

• Message number: 002

• Message text: Problem occured during payment summary print.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_AU002 - Problem occured during payment summary print. ?

  The SAP error message XSS_AU002 indicates that there was a problem during the payment summary print process. This error can occur in various scenarios, particularly in the context of financial transactions or payroll processing. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Issues: There may be missing or incorrect data in the payment summary that prevents it from being printed.
  Configuration Problems: Incorrect configuration settings in the SAP system related to payment processing or printing.
  Authorization Issues: The user may not have the necessary permissions to execute the payment summary print function.
  Technical Errors: There could be underlying technical issues, such as problems with the print layout or the spool request.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures in processing the print request.
  
  Solutions:
  
  Check Data Integrity: Verify that all necessary data for the payment summary is complete and accurate. Look for missing entries or incorrect values.
  Review Configuration: Ensure that the configuration settings for payment processing and printing are correctly set up. This may involve checking transaction codes related to payment processing.
  User Authorizations: Confirm that the user has the appropriate authorizations to perform the payment summary print. This can be checked in the user roles and profiles.
  Analyze Spool Requests: Check the spool requests for any errors or issues. You can do this using transaction code SP01 to see if there are any failed spool requests related to the print job.
  Check Print Layout: If there are custom print layouts, ensure that they are correctly configured and not causing the issue.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the failure.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBPM (Payment Summary) or SP01 (Spool Request) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Review SAP documentation related to payment processing and printing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the XSS_AU002 error during the payment summary print process.