How To Fix XS846 - Message cannot be processed because Secure E-mail possible by SMTP only

XS846 - Overview

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 846

• Message text: Message cannot be processed because Secure E-mail possible by SMTP only

What causes this issue?

The messsage that you want to encrypt or sign could not be processed in
the SAP system because it was not sent by means of the SMTP node;
security functions can only be used if you use the SMTP interface.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use transaction SCOT to make sure that the recipient of the message is
in the address area of the SMTP node.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

XS846 - Details

• The SAP error message XS846 indicates that there is an issue with sending secure emails through the SMTP protocol. This error typically arises when the system is configured to send emails securely, but the necessary settings or configurations are not in place to support this functionality.
  
  Cause:
  
  SMTP Configuration: The SMTP server may not be configured to support secure email transmission (e.g., TLS/SSL).
  Missing Parameters: Required parameters for secure email transmission may be missing in the SAP configuration.
  Network Issues: There may be network issues preventing the SAP system from connecting to the SMTP server securely.
  Authorization Issues: The user or system may not have the necessary permissions to send emails securely.
  
  
  Solution:
  
  
  Check SMTP Configuration:
  
  Ensure that the SMTP server is configured to support secure connections (TLS/SSL).
  Verify the SMTP server address, port, and security settings in the SAP system.
  
  
  
  Update SAP Configuration:
  
  Go to transaction code SCOT (SAPconnect) in the SAP GUI.
  Check the settings under the "SMTP" node.
  Ensure that