How To Fix XS843 - Message cannot be edited due to error during encryption or signing

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 843

• Message text: Message cannot be edited due to error during encryption or signing

What causes this issue?

The message could not be processed in the SAP system because it could
not be encrypted or signed. A missing certificate could be the cause of
the problem. The database table was &V1&.

System Response

Technical Information (if available)
&V2&&V3&&V4&

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS843 - Message cannot be edited due to error during encryption or signing ?

  The SAP error message XS843, which states "Message cannot be edited due to error during encryption or signing," typically occurs in the context of SAP's messaging or communication services, particularly when dealing with secure messages that require encryption or digital signatures. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Encryption/Signing Key Issues: The keys used for encryption or signing may be missing, expired, or incorrectly configured.
  Configuration Errors: There may be misconfigurations in the SAP system related to the security settings for messaging.
  Corrupted Message: The message itself may be corrupted or improperly formatted, leading to issues during the encryption/signing process.
  System Updates or Changes: Recent updates or changes to the system might have affected the encryption/signing mechanisms.
  Insufficient Permissions: The user or service account attempting to edit the message may not have the necessary permissions to perform encryption or signing operations.
  
  Solutions:
  
  
  Check Key Configuration:
  
  Verify that the encryption and signing keys are correctly configured and available in the system.
  Ensure that the keys have not expired and are valid for the intended operations.
  
  
  
  Review Security Settings:
  
  Check the security settings in the SAP system to ensure that they are correctly configured for message handling.
  Look for any recent changes in the security policies that might affect encryption or signing.
  
  
  
  Inspect the Message:
  
  If possible, inspect the message for any signs of corruption or formatting issues.
  Try to recreate the message if it appears to be corrupted.
  
  
  
  Check User Permissions:
  
  Ensure that the user or service account has the necessary permissions to perform encryption and signing operations.
  Review role assignments and authorizations related to messaging and security.
  
  
  
  Consult Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Look for logs related to encryption and signing processes.
  
  
  
  System Updates:
  
  If the issue arose after a system update, consider rolling back the update or applying any available patches that address known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring encryption and signing in your specific SAP environment.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Security Best Practices: Familiarize yourself with best practices for managing encryption keys and securing messages in SAP systems.
  
  By following these steps, you should be able to diagnose and resolve the XS843 error in your SAP environment.