How To Fix XS839 - No delivery to & due to problem with communication connection

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 839

• Message text: No delivery to & due to problem with communication connection

What causes this issue?

The message was processed in the SAP system, but could not be passed to
the service provider because of what is probably a temporary error.

System Response

Depending on the system settings or the number of retries, the system
has marked this message for a retry or flagged it as having errors.
Information from external system (if available)
&V4&&V3&
Procedure for the administrator
Check whether the parameters set on node &V1& match the specification of
the service provider.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS839 - No delivery to & due to problem with communication connection ?

  The SAP error message XS839, which states "No delivery to & due to problem with communication connection," typically indicates an issue with the communication between the SAP system and the target system or service that it is trying to connect to. This could be related to various factors, including network issues, configuration problems, or service availability.
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP system and the target system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the target system can lead to communication failures.
  Service Availability: The target service or system may be down or not reachable.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication.
  Timeouts: The connection may be timing out due to slow response times from the target system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the target system is stable and functioning. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the target system. Ensure that the connection parameters (like host, port, etc.) are correct.
  Check Service Status: Ensure that the target service or system is up and running. You may need to contact the administrator of the target system to confirm its status.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow communication between the two systems.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the SAP system or the target system.
  Logs and Traces: Check the logs and traces in both the SAP system and the target system for any additional error messages or clues that can help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP module or service you are working with, as it may contain information on common issues and their resolutions.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered similar issues and can provide insights.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support or your internal IT team for further assistance.