How To Fix XS718 - Recipient &1 Is Valid. Delivery Attempted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XS - SAPconnect: All messages

  • Message number: 718

  • Message text: Recipient &1 Is Valid. Delivery Attempted

  • Show details Hide details
  • What causes this issue?

    The SAP system has transferred the message to the connected mail server.
    The mail server has recognized the data for the recipient &V1& as valid
    and will deliver or forward the message as required. You can expect a
    further delivery status notification.
    Information from External System

    &V4&&V3&
    ELSE
    <No information available>
    ENDIF

    How to fix this error?

    No action required.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XS718 - Recipient &1 Is Valid. Delivery Attempted ?

    The SAP error message XS718 "Recipient &1 Is Valid. Delivery Attempted" typically occurs in the context of SAP's messaging or notification systems, such as when using SAP Business Workflow or SAP Business Communication Services. This error indicates that a message or notification was attempted to be delivered to a recipient, but there was an issue with the delivery process.

    Cause:

    1. Recipient Configuration: The recipient (e.g., user, email address) may not be properly configured in the system. This could include missing or incorrect email addresses or user IDs.
    2. Delivery Method: The delivery method specified for the recipient may not be valid or supported. For example, if the system is trying to send an email but the email server is not configured correctly.
    3. System Issues: There may be underlying system issues, such as network problems, that prevent the message from being delivered.
    4. Authorization Issues: The user or system may not have the necessary permissions to send messages to the specified recipient.

    Solution:

    1. Check Recipient Configuration:

      • Verify that the recipient's details (e.g., email address, user ID) are correctly configured in the system.
      • Ensure that the recipient exists in the system and is active.
    2. Review Delivery Method:

      • Check the delivery method set for the recipient. Ensure that it is valid and that the necessary configurations for that method (e.g., SMTP settings for email) are in place.
    3. Monitor System Logs:

      • Review system logs (transaction codes like SLG1 for application logs) to identify any additional error messages or warnings that may provide more context about the delivery failure.
    4. Test Connectivity:

      • If the delivery method involves external systems (like an email server), test the connectivity to ensure that the system can reach the external service.
    5. Check Authorizations:

      • Ensure that the user or process attempting to send the message has the necessary authorizations to do so.
    6. Retry Delivery:

      • If the issue was temporary (e.g., network glitch), retry the delivery after addressing any identified issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Documentation: Review SAP documentation related to the specific module or functionality you are using (e.g., SAP Business Workflow, SAP Business Communication Services) for more detailed troubleshooting steps.
    • Community Forums: Engage with SAP community forums or support channels for additional insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, consider reaching out to SAP support for further assistance.

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