How To Fix XS720 - Message was forwarded to serveral recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 720

• Message text: Message was forwarded to serveral recipients

What causes this issue?

The communication system has delivered the message to recipient &V1&
and also forwarded it to other addresses. Further status messages about
delivery to these addresses may be received.

System Response

Processing was completed as normal.
Additional information about the node used (in the system language of
the node, if available):
&V4&

How to fix this error?

No action is necessary.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS720 - Message was forwarded to serveral recipients ?

  The SAP error message XS720, which states "Message was forwarded to several recipients," typically occurs in the context of SAP's messaging system, particularly when using the SAP Cloud Platform or SAP HANA XS (Extended Services). This message indicates that a message intended for a specific recipient has been sent to multiple recipients instead.
  Cause:
  
  Multiple Subscriptions: The error may arise if there are multiple subscriptions for the same message or event. This can happen if multiple users or services are subscribed to the same topic or message queue.
  Configuration Issues: Incorrect configuration of the messaging system or the service that is sending the messages can lead to this error.
  Message Routing Logic: The logic implemented for routing messages may inadvertently direct the message to multiple recipients.
  
  Solution:
  
  Check Subscriptions: Review the subscriptions for the message or event. Ensure that only the intended recipients are subscribed to the message.
  Review Configuration: Verify the configuration settings of the messaging system. Ensure that the settings align with the intended message routing and delivery.
  Adjust Routing Logic: If custom routing logic is implemented, review and adjust it to ensure that messages are sent to the correct recipients.
  Logging and Monitoring: Enable logging and monitoring to track message delivery and identify any patterns or issues that may lead to this error.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for the specific version of the SAP system you are using. This can provide insights into the messaging framework and configuration options.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the XS720 error effectively.