How To Fix XS708 - Recipient does not allow 'Read' or 'Processing' notifications

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 708

• Message text: Recipient does not allow 'Read' or 'Processing' notifications

What causes this issue?

Recipient &V1& does not give any information on the processing status
of the message.

System Response

Processing was ended normally.
Additional information of the node used (in the system language of the
node):
&V4&

How to fix this error?

No action is necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS708 - Recipient does not allow 'Read' or 'Processing' notifications ?

  The SAP error message XS708, which states "Recipient does not allow 'Read' or 'Processing' notifications," typically occurs in the context of SAP's notification system, particularly when dealing with the SAP Cloud Platform or SAP HANA XS (Extended Services) applications. This error indicates that the recipient of a notification has not permitted the sending of certain types of notifications, specifically 'Read' or 'Processing' notifications.
  Cause:
  
  Recipient Settings: The recipient (which could be a user or a service) has configured their notification preferences to disallow 'Read' or 'Processing' notifications.
  User Permissions: The user or service may not have the necessary permissions to receive these types of notifications.
  Configuration Issues: There may be a misconfiguration in the notification settings or the application that is trying to send the notifications.
  
  Solution:
  
  
  Check Recipient Preferences:
  
  Verify the notification settings for the recipient. Ensure that they allow 'Read' and 'Processing' notifications.
  This can usually be done through the user settings in the SAP application or the relevant administration console.
  
  
  
  Review User Permissions:
  
  Ensure that the user or service has the appropriate permissions to receive notifications. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Configuration Review:
  
  Review the configuration of the notification system in your SAP environment. Ensure that all settings are correctly configured to allow notifications to be sent and received.
  Check for any recent changes in the system that might have affected notification settings.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific version of the software you are using. This can provide insights into how notifications are managed and any specific settings that may need to be adjusted.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific environment and configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the XS708 error and implement a solution to resolve it.