How To Fix XS393 - Searching default routing entries (CDG=*)....


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XS - SAPconnect: All messages

  • Message number: 393

  • Message text: Searching default routing entries (CDG=*)....

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XS393 - Searching default routing entries (CDG=*).... ?

    The SAP error message XS393, which states "Searching default routing entries (CDG=*)....", typically occurs in the context of SAP's Extended Services (XS) or when dealing with routing in SAP systems. This error can indicate issues related to the configuration of routing entries or the inability of the system to find the appropriate routing for a request.

    Causes:

    1. Missing Routing Entries: The system may not have the necessary routing entries configured for the specific request or service being accessed.
    2. Incorrect Configuration: There may be misconfigurations in the routing settings, such as incorrect paths or service definitions.
    3. Service Unavailability: The service that the routing is trying to access may be down or not properly deployed.
    4. Authorization Issues: The user may not have the necessary permissions to access the routing entries or the services.
    5. Network Issues: There could be network-related problems preventing the system from reaching the required service.

    Solutions:

    1. Check Routing Configuration:

      • Verify that the routing entries are correctly configured in the SAP system. This can be done through the SAP HANA XS Admin or the relevant configuration tools.
      • Ensure that the default routing entries are set up properly.
    2. Deploy Services:

      • If the service is not deployed, ensure that it is properly deployed in the XS environment. Check the deployment status and logs for any errors.
    3. Review Authorization:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access the routing entries and services.
    4. Network Troubleshooting:

      • Investigate any potential network issues that may be affecting connectivity to the services. This may involve checking firewalls, proxies, or other network configurations.
    5. Consult Logs:

      • Review the application and system logs for any additional error messages or warnings that could provide more context about the issue.
    6. SAP Notes and Documentation:

      • Check for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for Extended Services and routing configurations for detailed guidance.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to diagnose and resolve the XS393 error in your SAP environment.

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