How To Fix XS301 - Output request for device &1, user &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XS - SAPconnect: All messages

  • Message number: 301

  • Message text: Output request for device &1, user &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message XS301 - Output request for device &1, user &2 ?

    The SAP error message XS301 typically indicates an issue with output requests related to a specific device and user. This error can occur in various contexts, such as when trying to print documents or send output to a specific device (like a printer) in the SAP system.

    Cause:

    1. Device Configuration Issues: The output device may not be correctly configured in the SAP system. This could include incorrect settings for the printer or the device not being defined in the system.
    2. User Authorization: The user may not have the necessary authorizations to access the specified output device.
    3. Device Status: The output device may be offline, disabled, or experiencing technical issues.
    4. Output Request Issues: There may be issues with the output request itself, such as incorrect parameters or missing data.

    Solution:

    1. Check Device Configuration:

      • Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device. Ensure that the device is defined correctly and is active.
      • Check the device type and ensure it matches the requirements for the output being generated.
    2. Verify User Authorizations:

      • Ensure that the user has the necessary authorizations to access the output device. This can be checked in transaction SU01 (User Maintenance) by reviewing the user's roles and authorizations.
    3. Check Device Status:

      • Verify the status of the output device. Ensure that it is online and ready to accept print jobs. You can check this in SPAD as well.
    4. Review Output Request:

      • Check the output request for any errors or missing information. You can do this by reviewing the spool requests in transaction SP01 (Spool Request Management).
    5. Test Printing:

      • Try to print a test document to the output device to see if the issue persists. This can help isolate whether the problem is with the device or the specific output request.
    6. Consult Logs:

      • Check the system logs for any additional error messages or information that could provide more context about the issue.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request Management
      • SU01: User Maintenance
    • SAP Notes: Check SAP Notes for any known issues or patches related to the XS301 error message.
    • Documentation: Review SAP documentation for output management and device configuration for more detailed guidance.

    If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.

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