How To Fix XS080 - *** SAPconnect Administration ***

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 080

• Message text: *** SAPconnect Administration ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XS080 - *** SAPconnect Administration *** ?

  The SAP error message XS080 typically relates to issues with SAPconnect, which is the component responsible for handling communication between SAP systems and external systems, such as email servers or fax services. The error message XS080 indicates that there is a problem with the configuration or operation of SAPconnect.
  Cause:
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration can lead to this error. This includes issues with the SMTP server settings, user credentials, or the communication method.
  Network Problems: Connectivity issues between the SAP system and the external mail server can cause this error. This could be due to firewall settings, DNS resolution issues, or network outages.
  Authorization Problems: The user credentials used for connecting to the external system may not have the necessary permissions.
  Service Availability: The external mail server or service may be down or not reachable.
  
  Solution:
  
  
  Check Configuration:
  
  Go to transaction code SCOT in the SAP GUI.
  Verify the settings for the SMTP node, including the mail server address, port, and authentication details.
  Ensure that the settings match those required by the external mail server.
  
  
  
  Test Connectivity:
  
  Use tools like telnet to check if the SAP system can reach the mail server on the specified port.
  Check for any network issues that might be preventing communication.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
  Look for any relevant logs on the mail server side to see if there are any connection attempts or errors.
  
  
  
  User Credentials:
  
  Ensure that the user credentials configured in SAPconnect have the necessary permissions to send emails.
  If using a service account, verify that it is not locked or expired.
  
  
  
  Check Service Status:
  
  Ensure that the external mail server is up and running and that there are no outages or maintenance activities affecting its availability.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SAPconnect for any specific configurations or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect Administration), SOST (Send Requests), SLG1 (Application Log).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to SAPconnect and the XS080 error.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the XS080 error in SAPconnect.