How To Fix XS026 - Fax number to be replaced has an incorrect format

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 026

• Message text: Fax number to be replaced has an incorrect format

What causes this issue?

The fax number you specified to be used &V1& is not in canonical
format. The fax number check is switched on.

System Response

The configuration was not adopted.

How to fix this error?

You can adapt the number to simple canonical format:
Permitted characters: 0123456789() and space
Format a) '(Dialing code) number', e.g. '[phone]'
Format b) 'Number', e.g. '4348'
Format c) Not filled
Alternatively, you can switch off the fax number check in SAPconnect
Administration.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message XS026 - Fax number to be replaced has an incorrect format ?

  The SAP error message XS026, which states "Fax number to be replaced has an incorrect format," typically occurs when the fax number entered in the system does not conform to the expected format. This can happen in various SAP modules where fax numbers are required, such as in customer or vendor master data, or during the processing of documents that require faxing.
  Cause:
  
  Incorrect Format: The fax number may contain invalid characters (e.g., letters, special characters) or may not follow the required format (e.g., missing country code, incorrect number of digits).
  Configuration Issues: The system may have specific configuration settings that define what constitutes a valid fax number format, and the entered number does not meet these criteria.
  Data Entry Errors: Manual entry errors can lead to incorrect formatting, such as extra spaces or incorrect punctuation.
  
  Solution:
  
  
  Check Format: Ensure that the fax number is entered in the correct format. Typically, a valid fax number should include:
  
  Country code (if applicable)
  Area code (if applicable)
  The main number (without spaces or special characters)
  Example format: [phone] or 1234567890 (depending on the system's requirements).
  
  
  
  Remove Invalid Characters: Make sure there are no letters, spaces, or special characters (except for the necessary ones like "+", "-", or parentheses) in the fax number.
  
  
  Consult Documentation: Refer to the SAP documentation or configuration settings for the specific module you are working with to understand the expected format for fax numbers.
  
  
  Validation Rules: If you have access to the configuration settings, check if there are any validation rules set for fax numbers that might need adjustment.
  
  
  Test with Different Numbers: Try entering a different fax number that you know is valid to see if the error persists.
  
  
  User Training: If this is a recurring issue, consider providing training or guidelines for users on how to correctly enter fax numbers in the system.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to fax number formatting.
  User Manuals: Refer to user manuals or help documentation specific to the SAP module you are using for additional guidance on data entry.
  Support: If the issue persists after checking the format and configuration, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the XS026 error and ensure that fax numbers are entered correctly in the SAP system.