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Message type: E = Error
Message class: XR - CRM Business Partner Data Exchange
Message number: 024
Message text: Changed Documents for Tax Classifications of Customer &1 Not Updated
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XR024
- Changed Documents for Tax Classifications of Customer &1 Not Updated ?The SAP error message XR024, which states "Changed Documents for Tax Classifications of Customer &1 Not Updated," typically occurs when there are issues related to the tax classification data for a customer in the SAP system. This error can arise during various processes, such as when trying to save changes to customer master data or during document processing.
Cause:
- Inconsistent Data: The tax classification data for the customer may not be consistent or may not have been updated correctly in the system.
- Missing Authorizations: The user may not have the necessary authorizations to update the tax classification data.
- System Configuration Issues: There may be configuration issues in the tax classification settings or related master data.
- Document Locking: The document or data being updated may be locked by another user or process, preventing updates.
Solution:
- Check Data Consistency: Verify the tax classification data for the customer in the customer master record. Ensure that all required fields are filled out correctly.
- Review Authorizations: Ensure that the user has the necessary authorizations to make changes to the customer master data, particularly in the area of tax classifications.
- Update Tax Classifications: If the tax classifications are outdated or incorrect, update them in the customer master record using transaction code
XD02
(Change Customer) orFD02
(Change Customer - Company Code).- Check for Locks: Use transaction code
SM12
to check for any locks on the customer data. If there are locks, coordinate with the user or process that is holding the lock to resolve the issue.- Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to tax classifications and ensure they are correctly configured.
Related Information:
XD02
- Change Customer (General Data)FD02
- Change Customer (Company Code Data)SM12
- Display and Delete LocksIf the problem continues after following these steps, it may be necessary to engage SAP support for more in-depth troubleshooting.
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