How To Fix XR020 - Number range &1 does not exist -> check account group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: XR - CRM Business Partner Data Exchange

• Message number: 020

• Message text: Number range &1 does not exist -> check account group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XR020 - Number range &1 does not exist -> check account group &2 ?

  The SAP error message XR020 indicates that there is an issue with the number range configuration for a specific account group. This error typically arises when the system is trying to create or process a document that requires a number from a number range that has not been defined or is not available for the specified account group.
  Cause:
  
  Missing Number Range: The number range for the specified account group does not exist in the system.
  Incorrect Configuration: The number range may not be properly assigned to the account group in the configuration settings.
  Inactive Number Range: The number range might be defined but is currently inactive or not available for use.
  Authorization Issues: The user may not have the necessary authorizations to access the number range.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Enter the relevant number range object (e.g., for customer accounts, it might be FLCU00).
  Check if the number range for the specified account group exists and is correctly configured.
  
  
  
  Define Number Range:
  
  If the number range does not exist, you will need to create it.
  Use transaction code OBA7 (for customer accounts) or OBD2 (for vendor accounts) to define the number range.
  Ensure that the number range is assigned to the correct account group.
  
  
  
  Activate Number Range:
  
  If the number range exists but is inactive, you will need to activate it.
  Ensure that the number range is set to "active" in the configuration.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the number range.
  Check the user roles and profiles to confirm that they have the required permissions.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by trying to create or process the document again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  OBA7: Define Number Ranges for Customers
  OBD2: Define Number Ranges for Vendors
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring number ranges and account groups.
  Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the XR020 error and ensure that the number range is correctly set up for the specified account group.