How To Fix XR019 - Organizations cannot be created in the account group 'consumer'

SAP Error Message - Details

• Message type: E = Error

• Message class: XR - CRM Business Partner Data Exchange

• Message number: 019

• Message text: Organizations cannot be created in the account group 'consumer'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XR019 - Organizations cannot be created in the account group 'consumer' ?

  The SAP error message XR019 indicates that organizations cannot be created in the specified account group, which in this case is 'consumer'. This error typically arises when there are restrictions or configurations in place that prevent the creation of certain types of master data in specific account groups.
  Cause:
  
  Account Group Configuration: The account group 'consumer' may be configured in such a way that it does not allow the creation of organizational units. This could be due to settings in the account group that restrict the types of entities that can be created.
  Authorization Issues: The user may not have the necessary authorizations to create organizations in the specified account group.
  Data Model Restrictions: There may be restrictions in the data model that prevent the creation of organizations in certain account groups.
  Customizations: Custom developments or enhancements in the SAP system may impose additional restrictions on the creation of organizations.
  
  Solution:
  
  
  Check Account Group Settings: 
  
  Go to the configuration settings for account groups in the SAP system (Transaction Code: OX19).
  Verify the settings for the 'consumer' account group and ensure that it is allowed to create organizations.
  If necessary, modify the settings to allow the creation of organizations.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create organizations in the specified account group.
  If required, update the user roles to include the necessary authorizations.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or consult with your SAP Basis or functional team to understand any specific restrictions related to the account group.
  
  
  
  Check for Customizations:
  
  If there are custom developments in your SAP system, check with the development team to see if there are any custom validations or restrictions that could be causing this error.
  
  
  
  Testing:
  
  After making any changes, test the creation of the organization again to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OX19 (Maintain Account Groups)
  OX03 (Define Account Groups)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be beneficial to engage with SAP support for further assistance.