How To Fix XMS_ADM828 - List of application servers is not available.

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 828

• Message text: List of application servers is not available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM828 - List of application servers is not available. ?

  The SAP error message XMS_ADM828 indicates that the list of application servers is not available. This error typically occurs in the context of SAP's messaging system, particularly when trying to access or manage application servers in a distributed environment.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the application servers.
  Configuration Errors: Incorrect configuration in the SAP system or in the instance profiles can lead to this error.
  Service Unavailability: The application servers may be down or not properly registered in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the list of application servers.
  SAP Kernel Issues: There may be issues with the SAP kernel or the version being used.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the application servers is stable and functioning correctly.
  Review Configuration: Verify the configuration settings in the instance profiles and ensure that the application servers are correctly defined.
  Check Application Server Status: Use transaction codes like SM51 to check the status of application servers. Ensure that they are up and running.
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the application server list.
  Restart Services: If the application servers are down, restart them and check if the issue persists.
  Check SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  Kernel Upgrade: If the issue is related to the SAP kernel, consider upgrading to a more recent version that may have resolved bugs or issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM51 (to view application servers), SM66 (to view global work processes), and SICF (to manage services).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation for any specific configurations or settings related to your version of SAP.
  
  By following these steps, you should be able to diagnose and resolve the XMS_ADM828 error effectively.