How To Fix XMS_ADM764 - Entry ARCHGUID = &1 could not be deleted; check the entry

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 764

• Message text: Entry ARCHGUID = &1 could not be deleted; check the entry

What causes this issue?

Tried to delete entry with the key ARCHGUID = &V1& on the database. An
error occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check this entry using transaction SE16 and report
RSXMB_ARCH_INTERFACES.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM764 - Entry ARCHGUID = &1 could not be deleted; check the entry ?

  The SAP error message XMS_ADM764 indicates that there is an issue with deleting an entry in the Archive Management system. The specific message states that the entry with the given ARCHGUID (Archive GUID) could not be deleted, and it suggests checking the entry for further details.
  Cause:
  
  Entry Not Found: The specified ARCHGUID may not exist in the archive database.
  Dependencies: There may be dependencies or references to the entry that prevent it from being deleted.
  Authorization Issues: The user may not have the necessary permissions to delete the entry.
  Database Constraints: There could be database constraints or locks that are preventing the deletion.
  Corrupted Data: The entry may be corrupted or in an inconsistent state.
  
  Solution:
  
  Check the ARCHGUID: Verify that the ARCHGUID provided in the error message is correct and exists in the archive database.
  Review Dependencies: Check if there are any dependent objects or references that need to be addressed before deletion.
  User Authorization: Ensure that the user attempting to delete the entry has the appropriate authorizations and roles assigned.
  Database Locks: Investigate if there are any locks on the database that might be preventing the deletion. You can use transaction codes like SM12 to check for locks.
  Data Consistency: Run consistency checks on the archive data to ensure there are no corrupt entries. You can use transaction SARA to perform checks and repairs.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context on why the deletion failed.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SLG1: Application Log
  SM12: Display and Delete Locks
  
  
  Documentation: Refer to SAP Help documentation for Archive Management for more details on managing archive entries and troubleshooting common issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.