How To Fix XMS_ADM360 - Conflict situation: Unable to execute job

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 360

• Message text: Conflict situation: Unable to execute job

What causes this issue?

A conflict situation occurred for background jobs that access the
persistence layer of the Integration Engine.
There are multiple background jobs that access the persistence layer of
the Integration Engine. They include the following:
Job to delete XML messages (SAP_BC_XMB_DELETE*)
Job to archive XML messages (ARV_BC_XMB_WRP*)
Job to delete archived XML messages from the persistence layer
(ARV_BC_XMB_DEL*)
Job to copy XML messages that cannot be deleted from the inactive to the
active database tables of the persistence layer, followed by activation
of the inactive tables (RSXMB_TABLE_SWITCH)
A conflict always occurs if the copy job is started at the same time as
one of the other jobs, or if it is already active when an attempt is
made to start one of the other jobs.
Once the job that caused the conflict is finished, the jobs that
recognized the conflict situation have to then be rescheduled.
Jobs for deleting and archiving XML messages are usually scheduled
periodically (see transaction SXMB_ADM, <ZK>Schedule Archiving Jobs</>
or <ZK>Schedule Delete Jobs</>) so you do not necessarily need to
reschedule jobs manually. You only need to reschedule if an increased
message throughput makes periodic archiving or deletion indispensable.
<ZH>The copy job must be repeated manually if it was terminated as a
result of a conflict.</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Repeat the current job if no further jobs are active that access the
persistence layer of the Integration Engine.
For an overview of current jobs, call transaction SXMB_MONI and choose
<ZK>Job Overview</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM360 - Conflict situation: Unable to execute job ?

  The SAP error message XMS_ADM360 indicates a conflict situation where the system is unable to execute a job due to various potential reasons. This error typically arises in the context of background job processing in SAP, particularly when using the SAP Business Workflow or the SAP Process Integration (PI) environment.
  Causes:
  
  Job Conflicts: There may be another job running that conflicts with the job you are trying to execute. This could be due to resource contention or scheduling conflicts.
  Resource Availability: The system may not have enough resources (e.g., memory, CPU) to execute the job.
  Configuration Issues: There may be misconfigurations in the job settings or in the system that prevent the job from executing.
  Authorization Issues: The user or the job may not have the necessary authorizations to execute the job.
  System Errors: There could be underlying system errors or issues with the job server that prevent execution.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any jobs that are currently running or have failed.
  Review Job Logs: Analyze the job logs for any specific error messages or warnings that can provide more context on the failure.
  Adjust Scheduling: If there are conflicting jobs, consider rescheduling the jobs to avoid overlap.
  Resource Monitoring: Monitor system resources to ensure that there are enough available resources for job execution. You can use transaction codes like ST02 (buffer management) or ST06 (OS monitoring) for this purpose.
  Check Authorizations: Ensure that the user executing the job has the necessary authorizations. You can check this using transaction code SU53 to analyze authorization failures.
  Configuration Review: Review the job configuration settings to ensure they are correct. This includes checking the job step definitions and any parameters that may be set incorrectly.
  System Health Check: Perform a health check of the SAP system to identify any underlying issues that may be affecting job execution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM36 (Job Scheduling), ST22 (Dump Analysis), and SLG1 (Application Log).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to background job processing and troubleshooting to gain a deeper understanding of how jobs are managed within the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.