How To Fix XML_ADVICES002 - E-mail address of partner &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: XML_ADVICES - XML Payment Advice Notes

• Message number: 002

• Message text: E-mail address of partner &1 does not exist

What causes this issue?

You attempted to send an XML payment advice note with an e-mail address
to a partner. However, the master record of the partner does not contain
an e-mail address.

System Response

Sending the payment advice note electronically did not work, but the
system still printed one.

How to fix this error?

Define in the company code data for the partner master record an e-mail
address for sending the XML payment advice note with the option
<LS>Payment Advice per E-Mail</>.

Procedure for System Administrators

The processing was terminated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XML_ADVICES002 - E-mail address of partner &1 does not exist ?

  The SAP error message XML_ADVICES002, which states "E-mail address of partner &1 does not exist," typically occurs when the system is trying to send an email to a partner (such as a customer or vendor) but cannot find a valid email address associated with that partner in the system.
  Cause:
  
  Missing Email Address: The most common cause is that the partner master data does not have an email address maintained.
  Incorrect Partner Data: The partner data may be incomplete or incorrectly configured.
  Data Synchronization Issues: If the partner data is supposed to be synchronized from another system, there may be issues with the data transfer.
  Configuration Issues: There may be issues with the configuration of the communication methods for the partner.
  
  Solution:
  
  
  Check Partner Master Data:
  
  Go to the transaction code for maintaining partner data (e.g., BP for Business Partner).
  Search for the partner using the identifier (e.g., customer number, vendor number).
  Verify if the email address is maintained in the relevant section (e.g., under the "Contact" or "Communication" tab).
  
  
  
  Update Email Address:
  
  If the email address is missing, add a valid email address for the partner.
  Ensure that the email format is correct (e.g., [e-mail]).
  
  
  
  Check Communication Settings:
  
  Ensure that the communication method for the partner is set up correctly.
  Check if the partner is assigned to the correct communication type that allows email.
  
  
  
  Data Synchronization:
  
  If the partner data is synchronized from another system, check the synchronization process to ensure that it is functioning correctly and that the email addresses are being transferred.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD01 (Create Customer), XD02 (Change Customer), and MK01 (Create Vendor).
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit partner master data.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation for best practices on maintaining partner master data and communication settings.
  
  By following these steps, you should be able to resolve the XML_ADVICES002 error and ensure that the partner's email address is correctly configured in the system.