How To Fix XE017 - Tracking number & does not exist in the system


XE017 - Overview

  • Message type: E = Error

  • Message class: XE - Express Delivery Company Interface

  • Message number: 017

  • Message text: Tracking number & does not exist in the system

  • Show details Hide details
  • What causes this issue?

    The <DS:DE.TRACKN>tracking number</> you entered was not found.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Choose a valid tracking number.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


XE017 - Details

  • The SAP error message XE017, which states "Tracking number & does not exist in the system," typically occurs in the context of logistics and inventory management, particularly when dealing with tracking numbers for shipments or deliveries. Here’s a breakdown of the cause, potential solutions, and related information:
    
    Cause: Incorrect Tracking Number: The tracking number entered may be incorrect or mistyped. Tracking Number Not Created: The tracking number may not have been generated or created in the system yet. Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP. Document Deletion: The document associated with the tracking number may have been deleted or archived. Authorization Issues: The user may not have the necessary permissions to view the tracking number. Solutions: Verify Tracking Number: Double-check the tracking number for any typographical errors. Ensure that it is entered correctly. Check Document Status: Ensure that the document associated with the tracking number is still active and

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XE017 - Related SAP Errors

  • XE016 Delivery & does not exist
    Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...

  • XE015 Order & does not exist
    Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...

  • XE018 Changes were reset
    What causes this issue? When the small parcel carrier data screen was called up, the data was temporarily saved.System Response The system issues an...

  • XE019 &2 entries were found in VRTCPR for zip code &1
    What causes this issue? The system could not determine any definitive <DS:DE.ROUTECODE>routing information</> for the ship-to party'...

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