How To Fix XE008 - Number of blocked tracking objects: &

SAP Error Message - Details

• Message type: E = Error

• Message class: XE - Express Delivery Company Interface

• Message number: 008

• Message text: Number of blocked tracking objects: &

What causes this issue?

The tracking status was already requested and is still being processed.

System Response

When a tracking request is transmitted, the object is blocked. This is
to prevent the object from being tracked multiple times simultaneously.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

There is a problem with the tracking server:
Check that the RFC destination for the tracking server is active in the
<DS:TRAN.VTRC>Small Parcel Carrier Cockpit</>.
A tracking request has been lost and the object is still blocked:
Delete the lock entry.
Note:
The lock entry is ignored automatically after 30 minutes.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XE008 - Number of blocked tracking objects: & ?

  The SAP error message XE008, which states "Number of blocked tracking objects: &", typically relates to issues with the tracking of objects in the SAP system, particularly in the context of the SAP Event Management (EM) module. This error indicates that there are a certain number of tracking objects that are currently blocked, which can prevent proper processing or tracking of events.
  Cause:
  
  
  Blocked Tracking Objects: The primary cause of this error is that certain tracking objects are blocked due to various reasons, such as:
  
  Incomplete processing of previous events.
  System errors or interruptions during the processing of tracking objects.
  Data inconsistencies or integrity issues within the tracking objects.
  
  
  
  Configuration Issues: Incorrect configuration settings in the SAP Event Management module can also lead to this error.
  
  
  Database Locks: Locks on database entries that are required for processing tracking objects can cause them to be blocked.
  
  
  Solution:
  
  
  Identify Blocked Objects: Use transaction codes like SWI1 (for workflow) or SLG1 (for application log) to identify which tracking objects are blocked and why.
  
  
  Check Event Management Settings: Review the configuration settings in the SAP Event Management module to ensure they are set up correctly.
  
  
  Release Locks: If database locks are causing the blockage, you may need to release these locks. This can often be done by:
  
  Using transaction SM12 to check for and delete any unnecessary locks.
  Ensuring that no long-running transactions are holding locks on the tracking objects.
  
  
  
  Reprocess Events: If the blockage is due to incomplete processing, you may need to reprocess the affected events. This can often be done through the Event Management interface.
  
  
  Check for System Errors: Review system logs for any errors that may have occurred during the processing of tracking objects. Address any underlying issues that may have caused the blockage.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Event Management: Understanding the basics of SAP Event Management and how tracking objects work can help in diagnosing and resolving issues related to blocked tracking objects.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SLG1, SM12, and others that can assist in monitoring and managing workflows and logs.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.