How To Fix XC167 - &1: Sales scheduling agreement planned in another system

SAP Error Message - Details

• Message type: E = Error

• Message class: XC - Message Class for Core Interface

• Message number: 167

• Message text: &1: Sales scheduling agreement planned in another system

What causes this issue?

You have transferred a confirmation to the ERP system for sales
scheduling agreement item &V2& (material/plant combination is &V1&).
However, the system in which the sales scheduling agreement item should
be planned (according to the assigned integration model) is not the same
as the system in which the confirmation was generated.
The combination was supposed to be planned in system &V3&.
The confirmation was generated in system &V4&.

System Response

The confirmation cannot be adopted in the sales scheduling agreement
because of the inconsistency here.

How to fix this error?

Check the integration models and assign the material/plant combination
to the correct system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XC167 - &1: Sales scheduling agreement planned in another system ?

  The SAP error message XC167 indicates that there is a conflict with a sales scheduling agreement that is planned in another system. This typically occurs in environments where multiple systems are integrated, such as in a landscape with SAP ERP and SAP S/4HANA or when using different instances of SAP.
  Cause:
  The error arises when:
  
  A sales scheduling agreement is being processed in one system, but the system you are currently working in does not have the latest information about that agreement.
  The scheduling agreement is locked or being modified in another system, preventing changes in the current system.
  There may be issues with data synchronization between the systems, leading to discrepancies in the scheduling agreement status.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Scheduling Agreement: Verify if the scheduling agreement is indeed being processed in another system. You can do this by checking the relevant transaction codes (like ME33L for display) in the system where the agreement is supposed to be.
  
  
  Data Synchronization: Ensure that data synchronization between the systems is functioning correctly. If you are using middleware or integration tools, check their status and logs for any errors.
  
  
  Lock Status: If the scheduling agreement is locked in another system, you may need to wait until the lock is released. You can check the lock status using transaction code SM12.
  
  
  Consult with IT/Support Team: If you are unable to resolve the issue, consult with your IT or SAP support team. They may need to investigate the integration setup or check for any system errors.
  
  
  Manual Intervention: If necessary, you may need to manually update or correct the scheduling agreement in the system where the error is occurring, ensuring that it aligns with the data in the other system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33L (Display Scheduling Agreement), ME31L (Create Scheduling Agreement), and ME32L (Change Scheduling Agreement).
  Integration Tools: If your organization uses tools like SAP PI/PO or SAP CPI for integration, ensure that they are configured correctly and functioning as expected.
  Documentation: Review SAP documentation or notes related to scheduling agreements and system integration for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.