How To Fix XC104 - &1: Model does not contain customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: XC - Message Class for Core Interface

• Message number: 104

• Message text: &1: Model does not contain customer &2

What causes this issue?

Object &V1& has a reference to customer &V2&. However, the customer
master data for customer &V2& was not found in the integration models
checked.

System Response

This message is a warning. Further processing is possible.

How to fix this error?

Enter the missing customer master data in this or in another
integrataion model.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XC104 - &1: Model does not contain customer &2 ?

  The SAP error message XC104 typically indicates that a specific model does not contain the customer specified in the error message. This can occur in various contexts, such as when working with SAP's Advanced Planning and Optimization (APO) or other modules that involve planning and modeling.
  Cause:
  
  Customer Not Included in Model: The primary cause of this error is that the customer (identified by &2) is not included in the model (identified by &1) you are trying to work with.
  Model Configuration: The model may not have been configured to include the specific customer, either due to oversight or because the customer was added after the model was created.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to discrepancies in customer data.
  
  Solution:
  
  
  Check Model Configuration:
  
  Go to the model configuration in SAP and verify if the customer is included in the model. If not, you will need to add the customer to the model.
  Ensure that the customer is correctly defined in the system and that all necessary attributes are set.
  
  
  
  Update the Model:
  
  If the customer needs to be added, you can do this through the relevant transaction codes or configuration settings in SAP. This may involve updating the master data or the planning model.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check to ensure that all relevant data is synchronized and that there are no discrepancies between the customer data and the model.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to manage models and customers in your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing models and customer data, such as /SAPAPO/SDP1 for planning models.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify models and customer data in SAP.
  
  By following these steps, you should be able to identify the cause of the XC104 error and implement a solution to resolve it.