How To Fix XC102 - &1: Maintain time zone information for &1 in the ERP system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XC - Message Class for Core Interface

  • Message number: 102

  • Message text: &1: Maintain time zone information for &1 in the ERP system

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  • What causes this issue?

    The SAP APO system assigns a time zone to each location. In this case,
    this information has not been maintained for &V1& in the ERP system.

    System Response

    The object &V1& cannot be transferred as normal.

    How to fix this error?

    Maintain the time information for &V1& in the ERP system.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XC102 - &1: Maintain time zone information for &1 in the ERP system ?

    The SAP error message XC102 indicates that there is a missing time zone configuration for a specific entity (denoted by &1) in the ERP system. This error typically arises when the system is unable to determine the appropriate time zone settings for a user, location, or other relevant data, which can lead to issues with time-related functions such as scheduling, reporting, or data entry.

    Cause:

    1. Missing Time Zone Data: The entity (e.g., user, location, or organizational unit) does not have an associated time zone defined in the system.
    2. Incorrect Configuration: The time zone settings may be incorrectly configured or not maintained properly in the relevant master data records.
    3. User Profile Issues: The user profile may not have the correct time zone settings, leading to discrepancies when the system tries to process time-related data.

    Solution:

    To resolve the error, you can follow these steps:

    1. Maintain Time Zone Information:

      • Go to the relevant configuration area in SAP where time zone settings are maintained.
      • For users, you can check the user master record (transaction code SU01):
        • Enter the user ID and click on the "Parameters" tab.
        • Ensure that the time zone is correctly set.
      • For organizational units or locations, you may need to check the relevant master data records (e.g., T001W for plants, T001 for company codes).
    2. Use Transaction Codes:

      • Use transaction code OZ12 to maintain time zone information for different organizational units.
      • Use transaction code OZ13 to maintain time zone information for users.
    3. Check Customizing Settings:

      • Ensure that the time zone settings are correctly configured in the system's customizing settings. This can be done through the SPRO transaction and navigating to the relevant sections for time zone configuration.
    4. Consult Documentation:

      • Review SAP documentation or help files for specific instructions related to your version of SAP, as the steps may vary slightly.
    5. Testing:

      • After making the necessary changes, test the functionality that was previously causing the error to ensure that the issue has been resolved.

    Related Information:

    • Time Zone Tables: Familiarize yourself with relevant tables such as T005 (Countries) and T005T (Country Texts) which may contain time zone information.
    • User Profiles: Ensure that user profiles are regularly reviewed and updated to reflect any changes in time zone requirements.
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.

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