How To Fix XC002 - Internal Error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XC - Message Class for Core Interface

  • Message number: 002

  • Message text: Internal Error

  • Show details Hide details
  • What causes this issue?

    An internal condition was found during the program run which allows the
    system to access a substandard program.

    System Response

    Program run is canceled.

    How to fix this error?

    Inform the SAP service organization. Report the error and the situation
    in which it occurred.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message XC002 - Internal Error ?

    The SAP error message "XC002 Internal Error" is a generic error message that indicates an internal issue within the SAP system. This error can arise from various underlying causes, making it somewhat challenging to diagnose without additional context. Here are some common causes, potential solutions, and related information:

    Causes:

    1. System Configuration Issues: Misconfigurations in the SAP system settings can lead to internal errors.
    2. Database Issues: Problems with the database, such as corruption or connectivity issues, can trigger this error.
    3. Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can result in internal errors.
    4. Memory Issues: Insufficient memory allocation or resource constraints on the server can lead to internal errors.
    5. Transport Issues: Problems during the transport of objects between systems can cause inconsistencies that lead to errors.

    Solutions:

    1. Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Analyze Dump: If the error is related to an ABAP program, check for short dumps in transaction ST22. This can help identify the specific issue in the code.
    3. Review Configuration: Ensure that all system configurations are correct and consistent. This includes checking settings in SPRO and other configuration transactions.
    4. Database Check: Run database consistency checks and ensure that the database is functioning correctly. You may need to consult your database administrator.
    5. Memory Settings: Check the memory settings of the SAP instance and adjust them if necessary. This can include increasing the heap size or adjusting the profile parameters.
    6. Transport Management: If the error occurred after a transport, check the transport logs for any issues and consider re-importing the transport or correcting any inconsistencies.
    7. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the specific error or provide patches or updates.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or dumps.
    • Community Forums: Engage with the SAP community through forums like SAP Community or Stack Overflow, where other users may have encountered similar issues.
    • Documentation: Review SAP documentation related to the specific module or functionality you are working with, as there may be known issues or best practices.

    Conclusion:

    The "XC002 Internal Error" is a broad error message that requires careful investigation to determine the underlying cause. By following the steps outlined above, you can often identify and resolve the issue. If necessary, do not hesitate to seek help from SAP Support or the broader SAP community.

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