How To Fix WZRE_SERVICES013 - All items have not been copied

SAP Error Message - Details

• Message type: E = Error

• Message class: WZRE_SERVICES - OO Wrapping of Settlement Management + Services

• Message number: 013

• Message text: All items have not been copied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZRE_SERVICES013 - All items have not been copied ?

  SAP Error Message:
  
  WZRE_SERVICES013: All items have not been copied
  
  Cause:
  This error typically occurs during the copying or replication of service items (e.g., service order items, service confirmations, or service-related documents) within SAP. The message indicates that not all items intended to be copied from a source document to a target document were successfully copied.
  Common causes include:
  
  Data inconsistencies or missing mandatory fields in some of the items being copied.
  Authorization issues preventing copying of certain items.
  Business logic or validation errors triggered during the copy process (e.g., item status not allowing copying).
  Configuration settings that restrict copying of certain item categories or types.
  Custom enhancements or user exits that interfere with the copying process.
  Technical issues such as buffer problems or incomplete data retrieval.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check the Application Log or Detailed Error Messages:
  
  Look for more detailed messages in the application log (transaction SLG1) or in the message log of the transaction to identify which items failed and why.
  
  
  Verify Data Completeness and Consistency:
  
  Ensure all mandatory fields for the items are filled and consistent. For example, check if required fields like service codes, quantities, or dates are correctly maintained.
  
  
  Check Authorizations:
  
  Confirm that the user has the necessary authorizations to copy all items.
  
  
  Review Copy Control Settings:
  
  In customizing (e.g., SPRO), check the copy control settings for the relevant document types to ensure that all item categories are allowed to be copied.
  
  
  Debug or Analyze User Exits / BAdIs:
  
  If custom code is involved in the copying process, debug or review the user exits or BAdIs to ensure they do not block copying of certain items.
  
  
  Test with a Single Item:
  
  Try copying items one by one to isolate problematic items.
  
  
  Check for System Notes or OSS Messages:
  
  Search SAP Support Portal for notes related to WZRE_SERVICES013 or similar errors.
  
  
  
  Related Information:
  
  
  Transactions:  
  
  Service order processing (e.g., IW31/IW32)  
  Service confirmation (e.g., IW41/IW42)  
  Copy control customizing (SPRO ? Logistics Execution ? Service Management ? Service Orders ? Copy Control)
  
  
  
  SAP Modules:  
  
  SAP Plant Maintenance (PM)  
  SAP Customer Service (CS)  
  SAP Service Management (SM)
  
  
  
  SAP Notes:
  
  Check for SAP Notes related to service order copying issues or the specific error message.
  
  
  
  If you provide the exact transaction or scenario where this error occurs, I can help with more targeted troubleshooting steps.