How To Fix WZRE_SERVICES007 - Customer settlement lists cannot be copied

SAP Error Message - Details

• Message type: E = Error

• Message class: WZRE_SERVICES - OO Wrapping of Settlement Management + Services

• Message number: 007

• Message text: Customer settlement lists cannot be copied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZRE_SERVICES007 - Customer settlement lists cannot be copied ?

  SAP Error Message:
  
  WZRE_SERVICES007 - Customer settlement lists cannot be copied
  
  Cause:
  This error typically occurs when you try to copy or transfer customer settlement lists (e.g., in the context of contract settlement, service contracts, or customer billing) but the system detects that the settlement lists are not in a status or condition that allows copying. Common causes include:
  
  The source settlement list is incomplete, locked, or already settled/closed.
  The settlement list is linked to a document or process that restricts copying.
  Missing authorizations or incorrect configuration in the settlement process.
  The system settings or business rules prevent copying for certain types of settlement lists.
  
  
  Solution:
  To resolve the error WZRE_SERVICES007, consider the following steps:
  
  
  Check the Status of the Settlement List:
  
  Verify that the source settlement list is in a status that allows copying (e.g., not settled, not locked, or not archived).
  If the list is settled or closed, copying is usually not permitted.
  
  
  
  Review Authorizations:
  
  Ensure the user has the necessary authorizations to perform copying or settlement list operations.
  Check roles and authorizations related to contract settlement and billing.
  
  
  
  Check Configuration and Business Rules:
  
  Review the configuration in transaction codes related to contract settlement (e.g., VZRE, VZ01, VZ02).
  Verify if there are any custom validations or user exits that prevent copying.
  
  
  
  Use Correct Transaction and Process:
  
  Make sure you are using the correct transaction or function module to copy settlement lists.
  Sometimes, copying is only allowed via specific transactions or programs.
  
  
  
  Check for System Notes or OSS Messages:
  
  Search SAP Support Portal for OSS notes related to message WZRE_SERVICES007.
  Apply any relevant SAP Notes or patches.
  
  
  
  Consult Logs and Debug:
  
  Check application logs (transaction SLG1) for more detailed error information.
  If necessary, debug the process to identify the exact check causing the error.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  VZRE (Settlement List Processing)
  VZ01 / VZ02 (Create/Change Settlement List)
  VZ03 (Display Settlement List)
  
  
  
  Tables:
  
  VZRE (Settlement List Header)
  VZRL (Settlement List Items)
  
  
  
  SAP Notes:
  
  Search for notes containing "WZRE_SERVICES007" or related to settlement list copying issues.
  
  
  
  Authorization Objects:
  
  Check objects like V_VZRE_A (Settlement List Authorization).
  
  
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed information about the settlement list, the process you are following, and any logs or screenshots.