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How To Fix WZRE_RETURN003 - Advanced returns management is not active for document &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WZRE_RETURN - Returns Messages

  • Message number: 003

  • Message text: Advanced returns management is not active for document &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WZRE_RETURN003 - Advanced returns management is not active for document &1 ?

    Certainly! Here's a detailed explanation for the SAP error message WZRE_RETURN003:


    Error Message

    WZRE_RETURN003: Advanced Returns Management is not active for document &1


    Cause

    This error occurs when you try to process a return or use functionality related to Advanced Returns Management (ARM) for a document (such as a sales order or delivery) for which ARM is not activated or configured.

    In SAP, Advanced Returns Management is a specialized solution for handling returns more efficiently, providing enhanced processes compared to standard returns handling. However, ARM must be explicitly activated and configured for the relevant document types or processes.

    If ARM is not active for the document type or the specific document, the system will raise this error when you attempt to use ARM-related functions.


    When does this happen?

    • When creating or processing a return order or return delivery linked to a sales order or delivery that is not enabled for ARM.
    • When trying to use ARM-specific return processing functions on documents that are not ARM-enabled.
    • When the system expects ARM to be active (e.g., due to configuration or user action) but it is not.

    Solution

    To resolve this error, you need to ensure that Advanced Returns Management is activated and properly configured for the relevant document types and processes.

    Steps to check and activate ARM:

    1. Check ARM Activation in Customizing:

      • Go to transaction SPRO ? Logistics Execution ? Shipping ? Returns Management ? Basic Settings ? Activate Advanced Returns Management.
      • Verify that ARM is activated for the relevant sales document types and delivery types.
    2. Assign ARM to Document Types:

      • Ensure that the sales order types and delivery types involved in the return process are assigned to ARM.
      • This is done in customizing under Returns Management settings.
    3. Check Return Order Type Configuration:

      • Verify that the return order types used are configured for ARM.
    4. Check Master Data and Document Settings:

      • Confirm that the document you are processing is of a type that supports ARM.
      • If necessary, create or use a document type that is ARM-enabled.
    5. User Training / Process Alignment:

      • Ensure that users are aware of which document types support ARM and use the correct process accordingly.

    Additional Information

    • Advanced Returns Management (ARM) is part of SAP's Logistics Execution and Sales & Distribution modules, designed to handle complex return scenarios.
    • ARM provides features like returnable transport packaging, returnable handling units, and enhanced tracking of returns.
    • ARM is not active by default; it requires explicit activation and configuration.
    • If ARM is not required for your business process, avoid using ARM-specific functions or document types.
    • For more detailed configuration, refer to SAP Help Portal or the SAP Library under Logistics Execution ? Returns Management.

    Summary

    Aspect Details
    Error WZRE_RETURN003: Advanced Returns Management is not active for document &1
    Cause ARM is not activated/configured for the document type or document you are processing.
    Solution Activate and configure ARM for the relevant document types in SPRO customizing.
    Related Notes Check SAP Notes related to ARM activation and returns processing for your SAP version.

    If you need, I can also help you with the exact customizing path or transaction codes to activate ARM in your system.

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