How To Fix WZRE_IV309 - &1 / (&2): Document change not carried out successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: WZRE_IV - Clearing Workbench

• Message number: 309

• Message text: &1 / (&2): Document change not carried out successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZRE_IV309 - &1 / (&2): Document change not carried out successfully ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WZRE_IV309 &1 / (&2): Document change not carried out successfully
  
  Meaning / Cause:
  
  This error occurs when an attempt to change a document (such as an invoice, credit memo, or other financial document) in the SAP system fails.
  The placeholders &1 and &2 typically represent specific details such as the document number and the reason or sub-message related to the failure.
  The failure can be due to various reasons, including:
  
  The document is locked by another user or process.
  The document status does not allow changes (e.g., already posted, cleared, or archived).
  Missing or incorrect data in the change request.
  Authorization issues preventing the user from making changes.
  Technical issues such as database locks or inconsistencies.
  Custom validations or user-exits that prevent the change.
  
  
  
  
  Common Causes:
  
  
  Document Locking:
  
  Another user or background job is currently processing or editing the document.
  
  
  Status Restrictions:
  
  The document is in a status that prohibits changes (e.g., already posted to accounting, cleared, or archived).
  
  
  Authorization Issues:
  
  The user does not have the required authorization to change the document.
  
  
  Data Inconsistency or Missing Data:
  
  Required fields are missing or contain invalid data.
  
  
  Custom Enhancements:
  
  User-exits, BAdIs, or validations that reject the change.
  
  
  Technical Issues:
  
  Database locks, system errors, or transport inconsistencies.
  
  
  
  Solution / Troubleshooting Steps:
  
  
  Check the Detailed Message:
  
  Look at the full error message including the values of &1 and &2 to understand which document and what specific issue is indicated.
  
  
  Check Document Status:  
  
  Use transaction codes like FB03 (Display Document) or relevant module-specific transactions to check the document status.
  Verify if the document is already posted, cleared, or archived.
  
  
  
  Check Document Lock:  
  
  Use transaction SM12 to check for locks on the document.
  If a lock exists and is stale, coordinate with the user or system administrator to remove it.
  
  
  
  Verify Authorizations:  
  
  Check if the user has the necessary authorizations to change the document.
  Use transaction SU53 immediately after the error to see missing authorizations.
  
  
  
  Review Input Data:  
  
  Ensure all mandatory fields are correctly filled.
  Validate the data against business rules.
  
  
  
  Check for Custom Code:  
  
  Review any user-exits, BAdIs, or validations that might be triggered during document change.
  Debug or temporarily disable custom code if necessary.
  
  
  
  System Logs and Dumps:  
  
  Check system logs (SM21) and short dumps (ST22) for related errors.
  
  
  
  Retry or Recreate Document:  
  
  If the document is corrupted or inconsistent, consider recreating it if possible.
  
  
  
  Consult SAP Notes:  
  
  Search SAP Support Portal for notes related to message WZRE_IV309 for known issues and patches.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FB02 – Change Document (FI)
  VF02 – Change Billing Document (SD)
  MR22 – Change Invoice Document (MM)
  SM12 – Display and Delete Locks
  SU53 – Authorization Check
  ST22 – Dump Analysis
  SM21 – System Log
  
  
  
  SAP Modules:
  
  FI (Financial Accounting)
  SD (Sales and Distribution)
  MM (Materials Management)
  
  
  
  SAP Notes and KBAs:
  
  Search for message number WZRE_IV309 on SAP ONE Support Launchpad.
  Check for notes related to document change failures.
  
  
  
  
  If you provide the exact values of &1 and &2 or the context (which module and transaction), I can help you narrow down the cause further.
  
  Summary:
  
  The error WZRE_IV309 &1 / (&2): Document change not carried out successfully indicates a failure in changing a document due to locking, status, authorization, data, or custom code issues. Investigate the document status, locks, authorizations, and custom validations to resolve the problem.
  
  If you need help with a specific scenario or document type, please share more details!