How To Fix WZ855 - Rule does not determine any valid agents

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 855

• Message text: Rule does not determine any valid agents

Self-Explanatory Message

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• What is the cause and solution for SAP error message WZ855 - Rule does not determine any valid agents ?

  SAP Error Message:
  WZ855 - Rule does not determine any valid agents
  
  
  Cause:
  This error occurs in SAP Workflow when a workflow rule (used to determine agents responsible for a workflow step) does not return any valid agents. In other words, the rule evaluation results in an empty agent list, so the system cannot assign the task to any user or organizational unit.
  Common reasons include:  
  
  The rule logic is incorrect or incomplete, leading to no agents being found.  
  The organizational data or master data (e.g., positions, organizational units, users) is missing or not maintained properly.  
  The rule is referencing invalid or non-existent objects or attributes.  
  The workflow container values used by the rule are empty or incorrect.  
  Authorization issues or inactive users/agents.
  
  
  
  Solution:
  
  
  Check the Rule Logic:  
  
  Go to transaction PFTC (Workflow Builder) or SWO1 (Business Object Builder) and review the rule assigned to the workflow step.  
  Test