How To Fix WZ010 - No agents found

WZ010 - Overview

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 010

• Message text: No agents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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WZ010 - Details

• SAP Error Message:
  WZ010 No agents found
  
  
  Cause:
  The error message WZ010 No agents found typically occurs in the SAP Workflow environment. It means that the workflow step or task could not find any agents (users or organizational units) responsible for processing the work item. In other words, the system tried to determine who should receive the workflow task, but no valid agents were found based on the agent assignment rules.
  Common reasons include:
  
  The agent assignment rule is not maintained or is incorrect.
  The organizational structure or user master data is incomplete or missing.
  The workflow container does not have the required data to determine the agent.
  The responsible user or organizational unit is inactive or locked.
  The workflow step is configured to find agents via a rule or method that returns no results.
  
  
  
  Solution:
  To resolve the WZ010 No agents found error, follow these steps:
  
  
  Check Agent Assignment:
  
  Go to the workflow step where the error occurs.
  Verify the agent assignment method