How To Fix WY778 - OSS 697492: Update bank master data Yes or No

SAP Error Message - Details

• Message type: E = Error

• Message class: WY - Supplier Master

• Message number: 778

• Message text: OSS 697492: Update bank master data Yes or No

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WY778 - OSS 697492: Update bank master data Yes or No ?

  Certainly! Here's a detailed explanation regarding the SAP error message WY778 OSS 697492: Update bank master data Yes or No?
  
  1. Cause of the Error
  The message WY778 OSS 697492 typically appears when there is an inconsistency or a prompt related to updating bank master data in SAP. This message is often encountered during processes involving vendor or customer master data maintenance, payment program runs, or bank master data updates.
  
  The system is asking whether you want to update the bank master data.
  This prompt can occur if the bank details being entered or processed differ from the existing bank master data.
  It may also appear if the bank master data is incomplete or requires confirmation before updating.
  The message references OSS note 697492, which is an SAP support note related to this issue.
  
  
  2. Solution
  Step-by-step approach:
  
  
  Check the Bank Master Data:
  
  Verify the bank details in the master data (transaction codes like FI12 for bank master data, or FK02/FD02 for vendor/customer bank details).
  Ensure that the bank key, account number, and other details are correct and consistent.
  
  
  
  Respond to the Prompt:
  
  When the message appears asking "Update bank master data Yes or No?", choose:
  
  Yes if you want the system to update the bank master data with the new information.
  No if you want to keep the existing bank master data unchanged.
  
  
  Usually, selecting Yes resolves the issue by updating the bank master data accordingly.
  
  
  
  Apply SAP OSS Note 697492:
  
  SAP OSS Note 697492 provides specific instructions or corrections related to this message.
  You can find the note in the SAP Support Portal and apply the recommended corrections or patches.
  The note may include program corrections or configuration changes to prevent the message from appearing unnecessarily.
  
  
  
  Check for Customizing or User Exits:
  
  Sometimes, custom code or user exits related to bank master data updates can trigger this message.
  Review any custom developments or enhancements that might interfere with bank data updates.
  
  
  
  Run Consistency Checks:
  
  Use transaction FI12 or related tools to run consistency checks on bank master data.
  Correct any inconsistencies found.
  
  
  
  
  3. Related Information
  
  
  Transaction Codes:
  
  FI12 - Bank Master Data Maintenance
  FK02 - Change Vendor Master Data
  FD02 - Change Customer Master Data
  F110 - Automatic Payment Transactions
  
  
  
  SAP Notes:
  
  697492 - The main OSS note related to this message.
  Check for any newer notes or patches related to bank master data updates.
  
  
  
  Common Scenarios:
  
  During payment runs (F110), if bank details differ from the master data, the system may prompt to update.
  When importing or updating vendor/customer bank details via interfaces or batch jobs.
  
  
  
  Best Practices:
  
  Always back up master data before mass updates.
  Test changes in a development or quality system before applying in production.
  Keep bank master data consistent and up to date to avoid payment errors.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  System prompts to update bank master data due to differences or incomplete data.
  
  
  Solution
  Verify bank data, respond Yes/No to prompt, apply OSS note 697492, check custom code.
  
  
  Related Info
  Transactions FI12, FK02, FD02, F110; SAP Note 697492; consistency checks on bank data.
  
  
  
  
  If you need the exact content of OSS Note 697492 or further assistance applying it, you may need access to the SAP Support Portal.
  
  Let me know if you want help with applying the note or troubleshooting specific scenarios!