How To Fix WY069 - Contact person & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WY - Supplier Master

• Message number: 069

• Message text: Contact person & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WY069 - Contact person & does not exist ?

  The SAP error message WY069 - Contact person & does not exist typically occurs in the context of SAP Customer Relationship Management (CRM) or Sales and Distribution (SD) modules when the system cannot find the specified contact person in the business partner master data.
  
  Cause:
  
  The contact person number or ID entered in the transaction or document does not exist in the system.
  The contact person has not been created or assigned to the relevant business partner (customer or vendor).
  There might be a mismatch or incorrect entry of the contact person number.
  The contact person master data might have been deleted or is inactive.
  In some cases, the integration between SAP CRM and ERP systems might not have synchronized the contact person data properly.
  
  
  Solution:
  
  
  Verify Contact Person Data:
  
  Check if the contact person exists in the system using transaction BP (Business Partner) or the relevant master data transaction.
  Ensure the contact person is assigned to the correct business partner.
  
  
  
  Create or Maintain Contact Person:
  
  If the contact person does not exist, create a new contact person in the system.
  Assign the contact person to the relevant business partner.
  
  
  
  Check Data Entry:
  
  Verify that the contact person number entered in the transaction is correct.
  Correct any typos or wrong entries.
  
  
  
  Synchronization Issues:
  
  If using SAP CRM integrated with ERP, check the synchronization status.
  Re-run the synchronization or replication jobs to update contact person data.
  
  
  
  Authorization Check:
  
  Ensure the user has the necessary authorizations to view or assign contact persons.
  
  
  
  Technical Checks:
  
  Check for any custom enhancements or user exits that might affect contact person validation.
  Review system logs or dumps if the error persists.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP – Business Partner maintenance
  VD03 / XD03 – Display Customer (Sales Area Data)
  CRMD_ORDER – CRM Order Processing (if applicable)
  
  
  
  Tables:
  
  BUT000 – Business Partner: General Data
  BUT020 – Business Partner: Relationships (contact persons)
  KNVK – Customer Contact Persons (SD module)
  
  
  
  Notes and Documentation:
  
  SAP Notes related to contact person synchronization issues.
  CRM integration guides for contact person replication.
  
  
  
  
  If you provide the exact transaction or scenario where the error occurs, I can help with more specific troubleshooting steps.