How To Fix WXPB209 - Settings for user &1 could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: WXPB - MAP Messages: SAP R/3 Enterprise Add-On

• Message number: 209

• Message text: Settings for user &1 could not be saved

What causes this issue?

An error has occurred when saving the settings for the lead columns.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether for your layout and user name, the correct entries exist
in table TWISPS_LEADCOL for your lead columns and if necessary change
these. In the "Field Name" field the field name for plants, for
example, WERKS must be contained in the lead column. In the "SUM_TYPE"
field, you decide whether subtotals should be displayed (SUM_TYPE = 2)
or not (SUM_TYPE = 3).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WXPB209 - Settings for user &1 could not be saved ?

  SAP Error Message:
  
  WXPB209 Settings for user &1 could not be saved
  
  Cause:
  This error typically occurs when the SAP system is unable to save the personalization or user-specific settings for the given user. The reasons can include:
  
  Authorization issues: The user does not have sufficient authorization to save personalization settings.
  Locking conflicts: The user settings are locked by another session or process.
  Database or table issues: The underlying database table that stores user settings (e.g., USR01, USR02, or personalization tables like WDR_PERS) might be locked, corrupted, or inaccessible.
  Transport or system inconsistencies: If the system is in a transport or upgrade phase, saving settings might be temporarily disabled.
  User master record problems: The user master record might be locked or inconsistent.
  Frontend issues: Sometimes, the frontend (SAP GUI or Web Dynpro) might have issues sending the settings properly.
  
  
  Solution:
  
  
  Check authorizations:
  
  Verify that the user has the necessary authorizations to save personalization settings.
  Relevant authorization objects include S_USER_GRP and S_USER_PRO for user master data changes.
  For Web Dynpro or UI personalization, check if the user has authorization for S_UI_PERS or related objects.
  
  
  
  Check for locks:
  
  Use transaction SM12 to check if there are any locks on the user master record or personalization tables.
  If locks exist and are stale, consider releasing them carefully.
  
  
  
  Check user master record:
  
  Use transaction SU01 to verify the user master record.
  Check if the user is locked or if there are inconsistencies.
  Try saving the user master record again to see if the system reports any errors.
  
  
  
  Check system logs:
  
  Use transaction SM21 to look for system errors or dumps related to saving user settings.
  Check short dumps in ST22 for any runtime errors.
  
  
  
  Check personalization tables:
  
  If the error relates to Web Dynpro or UI personalization, check tables like WDR_PERS or WDR_PERS_OBJ.
  Verify if these tables are accessible and not locked.
  
  
  
  Frontend troubleshooting:
  
  Clear the SAP GUI cache or try a different frontend.
  If using Web Dynpro, clear browser cache or try a different browser.
  
  
  
  System status:
  
  Ensure the system is not in a restricted mode (e.g., during transport or upgrade).
  Check if any system-wide settings prevent saving personalization.
  
  
  
  SAP Notes and Support:
  
  Search SAP Support Portal for notes related to WXPB209.
  Sometimes, specific kernel or UI component patches fix related issues.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01 – User maintenance
  SM12 – Lock entries
  SM21 – System log
  ST22 – ABAP runtime errors
  SE38 or SE80 – To check or debug relevant programs if needed
  
  
  
  Tables:
  
  USR01, USR02 – User master data
  WDR_PERS, WDR_PERS_OBJ – Web Dynpro personalization data
  
  
  
  Authorization Objects:
  
  S_USER_GRP – User group maintenance
  S_USER_PRO – User profiles
  S_UI_PERS – UI personalization
  
  
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed logs and system information.