How To Fix WXCM019 - Number of entries in master data hierarchy: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WXCM - Messages for Package CM_MAP

• Message number: 019

• Message text: Number of entries in master data hierarchy: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WXCM019 - Number of entries in master data hierarchy: &1 ?

  Certainly! Here's a detailed explanation for the SAP error message WXCM019:
  
  SAP Error Message: WXCM019
  Text: Number of entries in master data hierarchy: &1
  
  Cause
  This message typically appears in the context of SAP Customer Management (SAP CRM) or SAP Customer Interaction Center (SAP CIC) when dealing with master data hierarchies. The message indicates the system has counted the number of entries (nodes) in a master data hierarchy and is reporting that number.
  
  The message itself is informational or warning in nature.
  It usually appears during the processing or validation of customer master data hierarchies.
  The number (&1) represents how many entries (e.g., organizational units, business partners, or customer nodes) exist in the hierarchy.
  It may be triggered when the hierarchy exceeds a certain size or when the system is checking the integrity or completeness of the hierarchy.
  
  
  When does it occur?
  
  When creating or updating customer master data hierarchies.
  During synchronization or replication of master data.
  When running reports or transactions that analyze or display master data hierarchies.
  Possibly during data migration or integration scenarios involving hierarchical customer data.
  
  
  Solution / Recommended Actions
  
  
  Check the Hierarchy Size:
  
  Review the number of entries in the master data hierarchy. If the hierarchy is very large, consider whether it is necessary or if it can be simplified.
  
  
  Validate Hierarchy Integrity:
  
  Use SAP tools or transactions to check the consistency and correctness of the hierarchy data. For example, use transaction codes related to customer master data or hierarchy maintenance.
  
  
  Performance Considerations:
  
  Large hierarchies can impact system performance. If the message is a warning about size, consider archiving or splitting the hierarchy.
  
  
  Review Customizing Settings:
  
  Check if there are any limits or thresholds set in customizing that trigger this message. Adjust if necessary.
  
  
  Consult SAP Notes:
  
  Look for SAP Notes related to WXCM019 for any patches or updates that address hierarchy handling.
  
  
  Contact SAP Support:
  
  If the message appears unexpectedly or causes processing issues, raise a support ticket with SAP, providing details of the hierarchy and the context in which the message appears.
  
  
  
  Related Information
  
  
  Transactions:  
  
  BP (Business Partner) – for managing customer master data.  
  CRMD_ORDER – for CRM order processing.  
  Hierarchy maintenance transactions depending on your SAP module.
  
  
  
  SAP Modules:  
  
  SAP CRM  
  SAP CIC  
  SAP ERP Customer Management
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for notes referencing WXCM019 for any known issues or fixes.
  
  
  Documentation:
  
  Refer to SAP Help Portal documentation on Customer Master Data Hierarchies and their management.
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Message
  WXCM019 Number of entries in master data hierarchy: &1
  
  
  Cause
  System reports the count of entries in a customer master data hierarchy.
  
  
  Type
  Informational / Warning
  
  
  Solution
  Review hierarchy size and integrity; optimize or simplify if needed; check customizing and SAP Notes.
  
  
  Related Areas
  SAP CRM, Customer Master Data, Hierarchy Management
  
  
  
  
  If you provide more context (e.g., transaction code, process step), I can help tailor the solution further.