How To Fix WW509 - The person in charge & is not known in this client


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WW - Material group master maintenance

  • Message number: 509

  • Message text: The person in charge & is not known in this client

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WW509 - The person in charge & is not known in this client ?

    The SAP error message WW509 indicates that the system cannot find the person in charge (or responsible person) specified in the transaction or data entry. This typically occurs when the person in charge is not defined in the client or the relevant organizational structure.

    Cause:

    1. Missing Master Data: The person in charge may not be defined in the system. This could be due to missing personnel records or incorrect data entry.
    2. Incorrect Configuration: The configuration settings for the organizational structure may not include the person in charge.
    3. Client-Specific Data: The person in charge may exist in another client but not in the current client you are working in.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the person in charge.

    Solution:

    1. Check Master Data:

      • Go to the relevant transaction (e.g., PA20 for displaying personnel records) and check if the person in charge exists in the system.
      • If not, create the personnel record using transaction PA30 (Maintain HR Master Data).
    2. Verify Configuration:

      • Ensure that the organizational structure is correctly configured to include the person in charge.
      • Check the relevant infotypes (e.g., Infotype 0001 for Organizational Assignment) to ensure the person is assigned correctly.
    3. Client-Specific Data:

      • If the person in charge exists in another client, you may need to replicate the data to the current client or create a new record.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the personnel data. This may involve checking roles and authorizations in transaction PFCG.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP Basis or HR team for any specific configurations or settings that may be affecting the visibility of the person in charge.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PFCG (Role Maintenance).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that the user roles are correctly assigned to avoid authorization issues.

    If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.

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