How To Fix WVA028 - The requested sales document items do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WVA - Sales documents and reports

• Message number: 028

• Message text: The requested sales document items do not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WVA028 - The requested sales document items do not exist ?

  The SAP error message WVA028, which states "The requested sales document items do not exist," typically occurs in the context of sales order processing, particularly when trying to access or manipulate sales document items that the system cannot find. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Document Number: The sales document number entered may be incorrect or does not exist in the system.
  Deleted or Inactive Items: The items associated with the sales document may have been deleted or are no longer active.
  Document Status: The sales document may be in a status that does not allow for the requested operation (e.g., it may be completed or canceled).
  Authorization Issues: The user may not have the necessary permissions to view or manipulate the sales document items.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in the sales document items.
  
  Solutions:
  
  Verify Document Number: Double-check the sales document number for accuracy. Ensure that you are using the correct number and format.
  Check Document Status: Review the status of the sales document to ensure it is still active and has not been deleted or canceled.
  Review Item Details: Use transaction codes like VA03 (Display Sales Order) to check if the items exist in the sales order. If they do not, you may need to recreate them.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the sales document. This may involve checking user roles and permissions.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team to investigate potential data synchronization issues or system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate and troubleshoot sales documents.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  User Documentation: Refer to SAP user documentation or training materials for guidance on handling sales documents and understanding their statuses.
  
  By following these steps, you should be able to identify the cause of the WVA028 error and take appropriate action to resolve it.