How To Fix WV386 - Price calculation documents not possible for external calls

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 386

• Message text: Price calculation documents not possible for external calls

What causes this issue?

If you call up the price overview from another transaction, you cannot
branch further to displaying pricing documents.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to display pricing documents at the same time as the price
overview, create another session and go to the pricing document display
screen in Pricing.
The number of the pricing document on which the condition displayed is
based is &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WV386 - Price calculation documents not possible for external calls ?

  The SAP error message WV386, which states "Price calculation documents not possible for external calls," typically occurs in the context of pricing and billing processes within SAP, particularly when dealing with external systems or interfaces. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes:
  
  External Call Context: The error often indicates that the system is trying to perform a price calculation in a context that does not support it, such as during an external call (e.g., from an external application or interface).
  Configuration Issues: There may be configuration settings in the pricing procedure or the relevant document types that do not allow for price calculations in external calls.
  Missing Data: Required data for price calculation might be missing or incomplete, leading to the inability to process the request.
  Authorization Issues: The user or system making the external call may not have the necessary authorizations to perform price calculations.
  Custom Code or Enhancements: If there are custom developments or enhancements in the pricing logic, they may not be handling external calls correctly.
  
  Solutions:
  
  Check Configuration: Review the pricing procedure and document type configurations to ensure they allow for external calls. Make sure that the relevant settings are correctly defined.
  Data Validation: Ensure that all necessary data for the price calculation is available and correctly formatted. This includes checking master data (like material master, customer master) and transaction data.
  Review External Call Logic: If the error occurs during an external call, review the logic of the external application or interface to ensure it is correctly set up to handle price calculations.
  Authorization Check: Verify that the user or system making the external call has the necessary authorizations to perform pricing operations.
  Debugging: If custom code is involved, debug the relevant code to identify any issues that may be causing the error during external calls.
  Consult Documentation: Refer to SAP documentation or notes related to pricing and external calls for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to review and adjust pricing conditions if necessary.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By systematically addressing these areas, you should be able to resolve the WV386 error and ensure that price calculations can be performed successfully, even in the context of external calls.