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Message type: E = Error
Message class: WV - Messages about Sales Price Calculation
Message number: 385
Message text: The plants selected do not buy via the distribution chains selected
According to the current master data, the plants selected do not sell
via the distribution chains selected.
No sales price conditions can be determined for the plants.
First check your entries. You may want to re-enter your data leaving
the distribution chain empty. The system will take all distribution
chains assigned to the plant into account. If the assignment has been
changed, you can also determine conditions in condition maintenance in
the retail master data.
Error message extract from SAP system. Copyright SAP SE.
WV385
- The plants selected do not buy via the distribution chains selected ?The SAP error message WV385 indicates that there is a mismatch between the plants and the distribution channels selected in your transaction. This typically occurs when you are trying to create or modify a sales document, such as a sales order or a quotation, and the system cannot find a valid link between the specified plants and distribution channels.
Cause:
- Configuration Issues: The plants may not be assigned to the selected distribution channels in the system configuration.
- Master Data Issues: The material master or customer master data may not be set up correctly for the specified plant and distribution channel.
- Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be properly configured to include the selected plant.
- Data Inconsistencies: There may be inconsistencies in the data that prevent the system from recognizing the relationship between the plants and distribution channels.
Solution:
Check Plant and Distribution Channel Assignment:
- Go to the configuration settings in SAP (Transaction code: SPRO).
- Navigate to Logistics > Sales and Distribution > Master Data > Define Distribution Channel.
- Ensure that the plants are assigned to the correct distribution channels.
Review Sales Area Configuration:
- Check the sales area configuration (Transaction code: OVX5).
- Ensure that the sales organization, distribution channel, and division are correctly set up and that the relevant plants are included.
Verify Material and Customer Master Data:
- Check the material master data (Transaction code: MM03) to ensure that the plant and distribution channel are correctly set up.
- Review the customer master data (Transaction code: VD03) to ensure that the customer is linked to the correct sales area.
Check for Data Inconsistencies:
- Run any relevant reports or transactions to identify inconsistencies in the data that may be causing the issue.
Consult with SAP Support:
- If the issue persists after checking the above configurations, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the cause of the WV385 error message in SAP.
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