How To Fix WV368 - Items with status &1 cannot be cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 368

• Message text: Items with status &1 cannot be cancelled

What causes this issue?

In pricing documents, you can cancel pricing items with status C only.
The selected pricing item has the status &1.

System Response

The selected pricing item cannot be canceled.

How to fix this error?

Alternatively, you can mark pricing items with status A and B for
deletion. In this case, the status is set to D.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WV368 - Items with status &1 cannot be cancelled ?

  The SAP error message WV368, which states "Items with status &1 cannot be cancelled," typically occurs in the context of logistics and inventory management, particularly when dealing with stock movements, deliveries, or sales orders. This error indicates that the item you are trying to cancel has a status that does not allow for cancellation.
  Causes:
  
  Item Status: The item may be in a status that prohibits cancellation, such as "Completed," "Delivered," or "Invoiced."
  Document Type Restrictions: Certain document types may have restrictions on cancellation based on business rules or configurations.
  Dependencies: The item may be linked to other documents or processes that prevent it from being cancelled (e.g., linked to an invoice).
  User Authorizations: The user may not have the necessary authorizations to perform the cancellation.
  
  Solutions:
  
  Check Item Status: Review the status of the item in question. If it is in a status that cannot be cancelled, you may need to take alternative actions, such as reversing the transaction instead of cancelling it.
  Review Document Type: Ensure that the document type allows for cancellation. If not, you may need to follow a different process to handle the item.
  Unlink Dependencies: If the item is linked to other documents, you may need to resolve those dependencies first. For example, if the item has been invoiced, you may need to reverse the invoice before cancelling the item.
  Consult with IT or SAP Support: If you are unsure about the status or how to proceed, consult with your IT department or SAP support team for guidance.
  Check Authorizations: Ensure that you have the necessary permissions to perform the cancellation. If not, contact your system administrator to obtain the required access.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery), VA02 (Change Sales Order), or MIGO (Goods Movement) to manage the items effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for specific processes related to the item type you are working with.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.