How To Fix WV369 - The cancellation can only be reset for items in status 'C'

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 369

• Message text: The cancellation can only be reset for items in status 'C'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WV369 - The cancellation can only be reset for items in status 'C' ?

  The SAP error message WV369 indicates that a cancellation operation is being attempted on items that are not in the correct status. Specifically, the message states that the cancellation can only be reset for items that are in status 'C' (which typically stands for "Cancelled"). 
  Cause:
  The error occurs when you try to reset a cancellation for items that are not in the 'C' status. This could happen due to several reasons:
  
  The item you are trying to reset is in a different status (e.g., 'A' for Active, 'B' for Blocked, etc.).
  There may have been a misunderstanding about the current status of the item.
  The item may have already been processed or completed in a way that does not allow for a reset of the cancellation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Status: Verify the current status of the item you are trying to reset. You can do this by navigating to the relevant transaction or report that displays the status of the items.
  
  
  Correct Status: If the item is not in status 'C', you will need to determine if it is possible to change its status to 'C' before attempting to reset the cancellation. This may involve additional steps or approvals depending on your organization's processes.
  
  
  Consult Documentation: Review the relevant SAP documentation or help files for your specific module to understand the implications of changing item statuses and the cancellation process.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the process you are working on (e.g., VA02 for sales orders, ME22N for purchase orders, etc.).
  User Authorizations: Ensure that you have the necessary authorizations to change item statuses or perform cancellation resets.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.