How To Fix WV226 - Plant &1 is not a customer for distribution chain &2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 226

• Message text: Plant &1 is not a customer for distribution chain &2/&3

What causes this issue?

No customer data has been created for plant &V1& in distribution chain
&V2&/&V3&. The source of supply key in the material master denotes
internal supply (by distribution centers). The customer data necessary
for this form of supply is missing, however.

System Response

No prices could be calculated for the current item.

How to fix this error?

If plant &V1& is to be supplied with merchandise internally by a
distribution center, you must create the necessary data. If plant &V1&
is to be supplied from external sources only, however, you should
change the source of supply keys in the material master to reflect
this.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WV226 - Plant &1 is not a customer for distribution chain &2/&3 ?

  The SAP error message WV226 indicates that a specific plant is not set up as a customer for the specified distribution chain. This error typically arises in the context of sales and distribution processes when trying to create or process sales orders, deliveries, or other related documents.
  Cause:
  
  Missing Customer Master Data: The plant in question is not defined as a customer in the customer master data for the specified distribution chain.
  Incorrect Distribution Chain: The distribution chain specified may not be correctly linked to the plant in the system.
  Data Inconsistency: There may be inconsistencies or missing configurations in the master data setup.
  
  Solution:
  To resolve the WV226 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter the customer number and check if the plant is assigned to the correct distribution chain.
  If the plant is not assigned, you will need to add it.
  
  
  
  Assign Plant to Customer:
  
  In the customer master data, navigate to the Sales Area data section.
  Ensure that the plant is included in the list of plants for the relevant distribution chain.
  
  
  
  Verify Distribution Chain Configuration:
  
  Use transaction code OVX5 to check the distribution chain settings.
  Ensure that the distribution chain is correctly configured and linked to the relevant plants and customers.
  
  
  
  Check for Data Consistency:
  
  Ensure that there are no inconsistencies in the master data. You can use transaction code SE16 to check the relevant tables (like KNA1 for customer master data) for any discrepancies.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team. They may need to check for any configuration issues or data inconsistencies in the system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02 / VD02: Change Customer Master Data
  OVX5: Maintain Distribution Chains
  SE16: Data Browser for checking tables
  
  
  
  Tables Involved:
  
  KNA1: General Data in Customer Master
  KNVV: Sales Data for Customer Master
  TVKOT: Distribution Chain Data
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on customer master data and distribution chain configuration.
  
  
  By following these steps, you should be able to resolve the WV226 error and ensure that the plant is correctly set up as a customer for the specified distribution chain.