How To Fix WV225 - No customer data exists for plant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 225

• Message text: No customer data exists for plant &1

What causes this issue?

No customer data has been created for plant &V1&. The source of supply
key in the material master denotes internal supply (by distribution
centers). The customer data necessary for this form of supply is
missing, however.

System Response

No prices could be calculated for the current item.

How to fix this error?

If plant &V1& is to be supplied with merchandise internally by a
distribution center, you must create the necessary data. If plant &V1&
is to be supplied from external sources only, however, you should
change the source of supply keys in the material master to reflect
this.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WV225 - No customer data exists for plant &1 ?

  The SAP error message WV225: No customer data exists for plant &1 typically occurs in the context of sales and distribution (SD) when the system is unable to find customer-specific data for a particular plant. This can happen during various processes, such as sales order creation, delivery, or billing.
  Cause:
  
  
  Missing Customer Master Data: The most common cause is that the customer master data is not maintained for the specific plant in question. This includes missing data in the customer master record related to sales area, plant, or distribution channel.
  
  
  Incorrect Sales Area: The sales area (which consists of the company code, sales organization, and distribution channel) may not be correctly set up or may not correspond to the plant being referenced.
  
  
  Plant Configuration: The plant itself may not be properly configured in relation to the customer data.
  
  
  Data Synchronization Issues: If there have been recent changes or updates to the customer or plant data, there may be synchronization issues that prevent the system from retrieving the correct information.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Verify that the customer exists for the relevant sales area and that the plant is included in the customer data.
  
  
  
  Maintain Customer Data:
  
  If the customer data is missing, you can create or update the customer master data using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Ensure that the plant is correctly assigned in the customer master record.
  
  
  
  Verify Sales Area Configuration:
  
  Check the configuration of the sales area in transaction code OVX5 to ensure that it is correctly set up for the plant in question.
  
  
  
  Check Plant Configuration:
  
  Ensure that the plant is correctly configured in the system and is active. You can check this in transaction code OX10 (Define Plants).
  
  
  
  Data Consistency:
  
  If there have been recent changes, ensure that all relevant data is consistent and that there are no discrepancies in the master data.
  
  
  
  Consult with IT Support:
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or IT department for further investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  VD03: Display Customer - Sales Area
  XD01: Create Customer
  VD01: Create Customer - Sales Area
  OVX5: Sales Area Configuration
  OX10: Define Plants
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Review SAP documentation related to customer master data and sales area configuration for more detailed guidance.
  
  
  By following these steps, you should be able to resolve the WV225 error and ensure that the necessary customer data is available for the specified plant.